• Customer Service (Disney, frontline, leaders, culture change)
• Management & Supervisory Development
• Team Building
• Leadership Development Certificate (customizable)
• Communication Skills
• Customer-Focused Sales
• Train-the-Trainer / Presentation Skills
  
   
• 18 hour "Dynamic Customer Service Certificate" - NEW
• 18 hour "Leadership Development Certificate"- NEW 
  
   
• Customer Service for Financial Institutions
• Customer Service for the Healthcare Environment
  
   
• 2 hour "Quick Tip" Programs

 See 30+ recommendations at http://www.linkedin.com/in/heberttraining